Frequently asked questions

Here, we’ve gathered all frequently asked questions about ticket purchase, ticket exchange and how to prepare your journey. We also offer tips that will help you during and after your train trip.

Enter a keyword to start your query or check our frequently asked questions below.

Here is all you need to know about your international journey by rail. Enter a keyword to start your query or check our frequently asked questions below.

* Unless expressly stated otherwise, all fares quoted are per person/per leg (VAT included) based on an online reservation for a 2nd class return from Brussels. Please note, terms and conditions apply. Tip: As the number of seats at the lowest fares on Eurostar, TGV INOUI and ICE trains is limited, we recommend that you book your trip as early as possible. Most international trains allow reservations to be made from 4 months before the date of departure. On ICE trains, booking is possible as early as 180 days before departure, and on Eurostar, booking is possible from min. 157 and max. 277 days before departure, depending on the time of the year.).

Orders made on this website involve payment obligation. You do not have a right of withdrawal in accordance with Article VI.53 of the Code of Economic Law.